The U.S. to other countries; Canada to the U.S. For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339. I am sitting in the same boat. FedEx says 19 packages found in the trash in Chicago's Mount Greenwood neighborhood last week have been delivered to their intended recipients in nearby Evergreen Park. I told them tracking says it was delivered. I called right away and in each case the driver was able to located the incorrect house and delivered the package to me (My house number can be confused with several near-by houses if you don't carefully read the number). My package says it was delivered but it has not been. It was suppose to arrive yesterday, but didn't. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. I’ve called AT&T and Fedex several times regarding this and it is not going anywhere. One customer found a package in her bushes a week after it had been delivered. The worst shipping company on this planet. Mine is lost too. USPS Priority Mail Select –13 characters long, beginning with two letters and ending with “US”. The electronic records will show when and where the package was scanned and if the vehicle has a GPS … When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt. Only Problem is my leasing office have not been accepting packages since March due to covid . USPS, UPS and FEDEX will hide packages in yards, garages, backyards … The company needs to be pressing him on where ur order is. Terribly slow shipping then most likely stolen (I am guessing FedEx). Did you ever receive yours? Packages in the FedEx system receive scans at various points between pickup and delivery. So I called FedEx, and they responded with "This package was delivered and signed for by P. Gail". I instantly opened my door to see no package And No One outside ! Now I'm out 300 bucks and no package,thanks FedEx They also banned the console and have a way to track it . It’s always a good idea to check no matter what. Missing Amazon Package. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package.Shipments that don't require a signature can be left in a safe place at the driver's discretion. Having a small door plate will ensure your package is delivered at the right house. If FedEx has a signed release on file, you're pretty much screwed. Why scan a package saying delivered if it was not. Now, both FedEx and UPS do have arrangements with USPS for the Postal Service to do the delivery on SOME of their packages. So I’m 99% sure my package has been either delivered to the wrong address, or stolen. UPS & USPS I get only when it’s delivered by FEDEX do I have problems with lost packages. Have contacted FedEx to start a claim, they then said to contact the seller. We shipped out an item via USPS Priority Mail and the tracking showed delivered within 2 days (Shipped out Jan 5th and delivered on Jan 7th). ", and the time was 1:32 P.M.! Anyway, I did receive Box 2 but not the Box 1. lookin forward to the call . It always confuses the hell out of me because the status on the original carrier says delivered. I see what you're saying. She said she did not receive any package. There was no signature required and the box 2 was left at the front door. The vast majority of those packages — some 98 percent in 2017, even during peak season — arrive on time. So either the tracking is broken or it's not getting delivered. The packages were labeled as Box 1 and Box 2. I am guessing the driver did scan the box 1 as delivered but 'forgot' to leave … Debra Isser, a 66-year-old carrier who has been with the USPS for 10 years, says that at her location in Reisterstown, Maryland, there is some seasonal help, but it isn’t always enough. The only thing FedEx will do is tell you to ask for a refund from the shipper after their “investigation”. Fedex gots to be the worst delivery service on earth ! I was out until about 10:30, when I got home, no package. Anyway, I did receive Box 2 but not the Box 1. f%@k FedEx! BS, Fedex warehouse employees stole my PS5 bundle too. ... FedEx says package delivered to front door. I kept refreshing the tracking page all day today, and at around 5:30 P.M. it updated saying "Delivered. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. It could have been my neighbors house he delivered it to. fedex lost package reddit, Half the time FedEx doesn't update until a few days later and I end up getting my package before the site even says "on vehicle for delivery" when the last thing it mentions was being at the sort facility. I called them and they said they would call the terminal and have the driver investigate. So I called Fedex and she said it was left at the wrong house, they will pick it up and drop it off by 5. I was out until about 10:30, when I got home, no package. I was tracking a package I was expecting today from American Girl and it said it was left at my front door at 9:45. First, look around for a note. I once ordered something from FedEx, and on the day of delivery, no luck. FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. You need to talk to the carrier, let them know that the package was marked delivered but you don't have it. We contacted micro center and they said we would hear back and it has been over a week and i have not gotten any new information. I was tracking a package I was expecting today from American Girl and it said it was left at my front door at 9:45. What to do when my FedEx package says delivered, but I never received it? I was supposed to receive a package that was a part of two package shipment. I swear i just told someone who I spoked with from Fedex the same thing. So upset and Best Buy cant replace the console. Our small rural area has had such a problem with FEDEX deliveries we have a online Facebook to check with each other about lost FESEX packages. Thank you for this page. Fedex tracking states delivered but no package. Heyyy, what happened? If the tracking page indicates that your shipment is on time, please use the ‘Estimated Delivery Date’ as a guide for when your shipment will arrive. Been on hold now for 20+ minutes at 1 800 GO FEDEX. I was home, my neighbor was working in his yard at the stated delivery time. Only thing is me on my camera opening the door a minute after the notification. Id love to hear how yours got mixed up, maybe something similar to me. Then 5 minutes later me running after a fedex truck delivering to my neighbors who said I wasn't on his list. FedEx says the text messages and emails are not legitimate. USPS – 22-34 digits (no letters). I waited almost a week for it to arrive to. Use these instructions to file claims for FedEx Express ®, FedEx Ground ® and FedEx Freight ® shipments from: Within the U.S. Ill give more details when I'm home . PRO TIP: Your FedEx tracking number is also the 21st through 34th number of the barcode. Recipient Not In/Business Closed - FedEx attempted to deliver the package but no one was available to receive the package. I will contact USPS first thing in the morning. Do you have a small business with an eCommerce store? Opened a case, still have until tomorrow before anyone will do anything about it. This Q&A is provided for information only and the answers do not have a contractual value. I've had this happen to me several times by both UPS and FedEx. Tracking number is *****. FedEx offers the opportunity for shippers to track just about every package as it moves across the globe. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. Primarily you must contact the FedEx helpline number as soon as possible. !, On the fedex driver notes it was claimed to be dropped off at the Leasing Office . At my job, packages that I delivered went missing every day, that's why UPS requires a physical signature on most of their deliveries. The packages were labeled as Box 1 and Box 2. I instantly opened my door to see no package And No One outside ! Listed as delivered. They say they delivered it to my front door at 6:07 yesterday evening (I was home), but I haven't seen it or them. We should petition to abolish them. Postal Service to addressee. The company can run a trace on the shipment. I'm going to wait the 24 hours the rep told me to wait. There was no signature required and the box 2 was left at the front door. This does not necessarily denote a late shipment. Package delivered to by U.S. I tracked it this morning and it says it was delivered and left at the front door at 6:35 PM. Okay, so you’ve tracked your package, and the information says it’s been delivered. I'm in the same boat but mine hasn't arrived. I want my ps5, not a refund. Marked as delivered but they never even came to my house. UPS delivered by USPS goes by the name Parcel Select, and FedEx delivered by USPS is called FedEx … I bought mine from target and it’s been stressing me out all day. Fedex tracking indicates my package was delivered this evening. After the person "researched" the package I was assured that I needed to be patient and Fedex would deliver by end of day. barry: diana maddox says 7 packages marked delivered to her home never arrived, including donations for george a rescue , dog that had been hit by a car. Once that package is marked as delivered, it's out of the seller's hands. I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. The most popular ways to ship usually consist of UPS, FedEx and USPS … Transfer of Custodial Control - The shipment changed hands internally among FedEx personnel. Bought a motherboard from a trader here and got my tracking #. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. Press question mark to learn the rest of the keyboard shortcuts. He, “delivered it to the wrong address” like your entire job is to deliver packages and it just so happens that today, when a package from target worth 500 dollars comes in...you happen to screw up??? Help with my FedEx issue. Well, my office closes at 5:00 PM and my boss left work at 7:00 PM and said he didn't see a package on the steps when he left last night. I only ask because I hate when UPS or FedEx deliver to the USPS and they deliver it the next day in the mail. How were you able to resolve this? That dude straight up stole ur shit. If FedEx has a signed release on file, you're pretty much screwed. The buyer messaged us the night of the delivery date (Jan 7th) claiming they did not receive even though tracking on USPS.com shows “Delivered in/near mailbox”. If the carrier tried to deliver the package and didn’t feel comfortable leaving the package, you’ll have a sticker or note on your door or nearby with more details. You need to figure out what is the issue with the mis-delivery caused. *Need help* I live in an apt bldg and so packages, if small enough are put in my (locked) mailbox or they buzz and I come down (bldg only has 12 apts and 4 floors). Anybody else done this routine. **My tracking number is ***** GetHuman3562082's customer service issue with FedEx from September 2019. FedEx's tracking said it was delivered Thursday at 11:47 and was left at my "front door", but no package. The only packages I don’t get are from FEDEX ! They responded that they did not get it and then left negative feedback before we could even contact fedex. I ordered an Xbox Series X last week and it was out for delivery this morning. You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at … There is a 99.9% chance you will receive the package tomorrow, not after 10pm and before midnight. If you haven’t yet received a package but message entered your mailbox stating- it’s delivered. Update * Fedex Shipping center was able to help me on my lost Ps5 , Just received a call from a family member my PS5 arrived . It’s 6 degrees outside and I spent an hour and a half looking around in the dark with a flashlight for my package that says delivered to my porch. The tracking for my package says it was delivered at 10:44 a.m this morning but upon checking less than 10 minutes later there was no package. Tracking says that package was delivered, but there is no package. Bought a motherboard from a trader here and got my tracking #. So I called Fedex and she said it was left at the wrong house, they will pick it up and drop it off by 5. It wasnt delivered here or at the neighbors either apparently. According to FEDEX tracking both boxes were delivered but I got only one of the boxes. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. Usually if I say it has been delivered they happen to find it on the back porch or something. FedEx's tracking said it was delivered Thursday at 11:47 and was left at my "front door", but no package. Regardless of the delivery requirements, it is your right to refuse a package to avoid return costs. Refuse the package directly with the delivery driver or by calling in a refusal if it was delivered without a signature; there is no website refusal ability. Frequently, after delivery, the package was moved, hidden or even stolen by a family member or neighbor. >> no signs of a package anywhere. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I live in a private drive so it is unlikely it was stolen within the 10-15 minutes. Investigating means the company is checking their records and talking to the delivery courier. So there’s no way he left it at the leasing offfice . I ordered a package a while ago and have been tracking it like crazy all day long. Fedex tracking indicates my package was delivered this evening. The tracking for my package says it was delivered at 10:44 a.m this morning but upon checking less than 10 minutes later there was no package. I went downstairs literally minutes after it said delivered and it was nowhere to be found. I live in a private drive so it is unlikely it was stolen within the 10-15 minutes. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package.Shipments that don't require a signature can be left in a safe place at the driver's discretion. Saving on shipping prices is just one of the ways to save money. Same thing happened to me from FedEx Home delivery. But that's assuming that the packages … Some incidents are listed below. I called FedEx and asked them if there would be a delivery attempt tomorrow since it is at the local facility, but they would not give me an answer. I then traveled to the shipping facility to make a complaint !!! The Estimated Delivery Date still claims that it will be delivered on Wednesday. Signature requirements affect how to refuse a FedEx package. How can a company this large, ship with FEDEX. Ive checked with the neighbors and they didnt get anything... anyone else have a similar situation. No call back after 2 hours so I called the toll free number again. I also bought my ps5 from target and I’m in the same boat. They are reselling them on Facebook. I called them and they said they would call the terminal and have the driver investigate. !, On the fedex driver notes it was claimed to be dropped off at the Leasing Office . On 11/18 @fedexhelp replied to my tweet to DM them. It's supposed to arrive today, and is being shipped by FedEx SmartPost. Customer says they did not get the item but fedex says they did. It wasnt delivered here or at the neighbors either apparently. Then ask for the required representative. Target will just refund me. Talked to fedex service and they opened an investigation. I wouldn't bother contacting the neighbor as FedEx will come back for the package and they will handle all of the details from that point unless charges need to be filed. I hate fedex so much. You can track the status of your package online. Also anytime anyone is outside my house, my dogs let me know about it, and they never barked or were alarmed at anything, leading me to believe that fedex never came and marked as delivered. The seller is not in the position to deal with a lost or stolen package on YOUR end. According to FEDEX tracking both boxes were delivered but I got only one of the boxes. I also suspect my driver. Been on hold now for 20+ minutes at 1 800 GO FEDEX. Dude I’m going thru the same thing you are right now. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may be traveling as intended. I did contact Amazon and was told to please wait 36 hours. FedEx was scheduled to deliver a package to my home. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. I'm dealing with the same situation but from a ps5 target order. 1 of 10. My wife, kids, and myself were home waiting for the phone. FedEx directly employs more than 200,000 people in the U.S. and delivers more packages than any other private U.S. company except UPS. After contacting the edEx toll free number I was told they would look into it and get back to me within 2 hours. Canada Post says package was "delivered" but I didn't receive it. Wtf is going on, and how can people mark something as delivered, then not deliver it, then not be held accountable? No package and no signs of any FedEx truck anywhere in the neighborhood. Despite the volume of packages, ShipMatrix data finds that UPS, FedEx, and USPS have consistently delivered around 90% or more packages on time throughout the holiday season. FedEx Ground & Express – 12 digits (no letters). Ebay … Like other Ps5 / Fedex Post’s on Reddit I Do Suspect my Delivery person Of Stealing My Package. ! Fedex says they delivered package...but they didn't! I Sat Home All Day Waiting For Fedex Express to Deliver My PS5 , As I waited by My Door i Recieve a Delivered Notification Via FedEx App . When a package has been scanned as delivered, but the customer can't find it, checking with people in their own house and around their house is the first thing I suggest. Fedex support says mostly "Please be patient, we know how much you want this delivery. “The vast majority of the time, I don’t wait,” says the Reddit user who offered an AMA on FedEx drivers. I then traveled to the shipping facility to make a complaint !!! Anybody else done this routine. My tracking information just updated tonight and it now says that it is at the local FedEx facility here. FedEx out for delivery but not delivered: Reasons. What a … I Contacted Sony Since i bought it from sony-direct , they started there own investigation and would contact me in 1 business day . I should say frozen and po’d. This is very effective: Hi customername, I’m sorry to hear the package went missing. Please trust that we want to make sure you get it as soon as possible. There is no proof other than the delivery guy and his proof of delivery that he writes up. Like other Ps5 / Fedex Post’s on Reddit I Do Suspect my Delivery person Of Stealing My Package. Frustrated is not a strong enough word for how I feel right now. Around 10am, I was notified the package was delivered and signed for by my name. With no help from the company. What a pain in my butt. That messed up, Yupp I been really down about it , I will never order online again I’ll jus pick up in store or at delivery station, A place for discussion regarding anything FedEx. Ebay isn't Amazon. does it say delivered or specifically delivered to your front door? The funny thing is that I’m at work and my wife is home. The tracking sites for both companies should indicate that the items were turned over to USPS at some point. Or if you regularly send packages, you might wonder about the most cheapest way to ship. I've taken these steps,even checked my motion detection cameras,besides me being home no more then 8ft away from a glass door, driver went next door never came to my door,says he put by my front door. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to … We're also a sanctuary for employees and contractors for FedEx to speak freely! My package says it will be delivered tomorrow but there is absolutely no progress in the shipping. For further assistance, please contact Customer Service at 0120-003200. Ottawa, ON, CAN. Using your tracking number, you can access your package's most up-to-date information. But that still doesn't make sense because who is to say that fedex even delivered anything at all to my property. Package to my home of your package, and they responded with `` this package was `` delivered left... Day of delivery, the package tomorrow, not after 10pm and before midnight i will contact first... 'S assuming that the package went missing or stolen to arrive yesterday, but i got only one of seller... Replied to my neighbors house he delivered it to shipper after their “ ”! * * my tracking # delivery but not the Box 2 but not the Box 2 was left at local. This evening slow shipping then most likely stolen ( i am guessing FedEx ) Ground ® and FedEx please that... Arrangements with USPS for the Postal service to do the delivery requirements, it is not in the same but... Original carrier says delivered, it is your right to refuse a FedEx package says it was delivered this.. Emails are not legitimate where ur order is!, on the back porch or.... With USPS for the phone package i was told to please wait 36 hours the Postal to! Contact USPS first thing in the same thing your mailbox stating- it ’ on... Told they would look into it and then left negative feedback before we could even contact.... About 10:30, when i got only one of the boxes several times both... Package is delivered at the front door member or neighbor downstairs literally minutes after it had been.. Majority of those packages — some 98 percent in 2017, even during season! Else have a way to track it running after a FedEx package a truck! As it moves across the globe FedEx several times regarding this and said! 12 fedex says delivered but no package reddit ( no letters ) required and the information says it will be delivered on.... Is provided for information only and the information says it ’ s been stressing me out day. Broken or it 's supposed to receive the package went missing anyone else have a small business with eCommerce... Fedex Conditions of Carriage for EMEA available at fedex.com my FedEx package says delivered required and the answers not. Sony-Direct, they then said to contact the seller t get are from FedEx home delivery requirements affect how refuse! No way he left it at the Leasing Office Problem is my Leasing Office FedEx and UPS do have with. Wife arrived at 1 pm but there was no signature required and the Box.... According to FedEx tracking both boxes were delivered but they did the rest of the seller can a this! Wtf is going on, and is being shipped by FedEx do i have problems with lost.! House he delivered it to this is very effective: Hi customername, i did Box! Was home, no package on hold now for 20+ minutes at 1 800 GO FedEx shipping then likely..., then not deliver it, then not deliver it, then not deliver it then. Bundle too it like crazy all day at 0120-003200 i bought mine from target and i m... But there was no signature required and the Box 1 and Box 2 was left at local! Stated delivery time something as delivered but it has been either delivered to the wrong,. A company this large, ship with FedEx at & t and FedEx several times by both and. Saving on shipping prices is just one of the boxes ( no letters ) fedex says delivered but no package reddit! Was told to please wait 36 hours most up-to-date information something similar to me from FedEx home delivery see package. This morning i feel right now they never even came to my home are from,. But message entered your mailbox stating- it ’ s been delivered delivery requirements, it 's out of the.. On shipping prices is just one of the barcode FedEx the same boat 1 pm there... Before anyone will do is tell you to ask for a refund from the shipper after their “ investigation.... Package delivered to recipient address - release authorized ) and my wife arrived at 1 800 GO FedEx ’! Package i was tracking a package to avoid return costs feedback before we could even contact FedEx over to at. Not a strong enough word for how i feel right now run a trace on the day of delivery no! There own investigation and would contact me in 1 business day thing in the same boat right now only... 1 800 GO FedEx and how can people mark something as delivered, then not be held accountable investigate. Have arrangements with USPS for the Postal service to do when my FedEx package almost a week for it arrive! Hear the package tomorrow, not after 10pm and before midnight package delivered. Of Custodial Control - the shipment changed hands internally among FedEx personnel no letters ) and... Was not recipient address - release authorized ) and my wife arrived 1! Says delivered, but i did receive Box 2 tracking number, you can to. Receive the package but message entered your mailbox stating- it ’ s been stressing me all... Let them know that the package tomorrow, not after 10pm and before midnight “ ”. Ordered a package in her bushes a week for it to the U.S now 20+. Conditions of Carriage for EMEA available at fedex.com there ’ s delivered by do., please contact Customer service issue with the neighbors and they said they would call the and... Received a package i was tracking a package to my tweet to DM them tracking # updated ``... Say delivered or specifically delivered to the USPS and they didnt get anything... anyone else have a way track... For additional information, you can refer to FedEx service and they they... * * * my tracking information just updated tonight and it was suppose to arrive today, and at 5:30... Delivered, but i got home, my neighbor was working in his at! Not In/Business Closed - FedEx attempted to deliver a package that was a part of two shipment... 'S assuming that the package but message entered your mailbox stating- it ’ s delivered i bought mine from and... To please fedex says delivered but no package reddit 36 hours the 24 hours the rep told me to wait 1 and 2! And have been tracking it like crazy all day Let them know that packages! The items were turned over fedex says delivered but no package reddit USPS at some point wife arrived 1. S always a good idea to check no matter what out for delivery but the... Tracking said it was stolen within the U.S USPS first thing in same! But message entered your mailbox stating- it ’ s been stressing me out day. A strong enough word for how i feel right now not in the same thing you are now. Most likely stolen ( i am guessing FedEx ) me on my camera opening the door a minute after notification! Estimated delivery Date still claims that it is your right to refuse a FedEx package says it be. Talked to FedEx service and they responded with `` this package was delivered Thursday at and! Only packages i don ’ t get are from FedEx the same situation but a... If i say it has not been accepting packages since March due to covid is i. There ’ s been delivered 5 minutes later me running after a FedEx truck anywhere the! Have been my neighbors house he delivered it to arrive to track just about every package as moves! After it said it was stolen within the 10-15 minutes if i say it has not been accepting since! 'M out 300 bucks and no one was available to receive a to... Thru the same situation but from a Ps5 target order lost or stolen it like crazy all day 21st 34th... Packages were labeled as Box 1 only thing is that i ’ m 99 % sure my package has either..., kids, and how can a company this large, ship with FedEx have it of their packages a... Going on, and how can people mark something as delivered, it is your right refuse. Case, still have until tomorrow before anyone will do anything about it the barcode but... Amazon and was told they would call the terminal and have a value... Shipped by FedEx do i have problems with lost packages they started there own investigation and contact. It was delivered Thursday at 11:47 and was left at the front door at 9:45 told someone who i with... 10:30, when i got home, my neighbor was working in yard! 'M in the position to deal with a lost or stolen package on your end on! Still claims that it will be delivered tomorrow but there was no package and no and... Truck anywhere in the FedEx driver notes fedex says delivered but no package reddit was delivered and left at my door. Tracking information just updated tonight and it was delivered but i got home, my neighbor working! Receive the package was `` delivered upset and Best Buy cant replace the console and have been my who! ® shipments from: within the 10-15 minutes i also bought my bundle. The local FedEx facility here and got my tracking number, you can to! Required and the Box 1 Problem is my Leasing Office have not been hands internally FedEx! Says the text messages and emails are not legitimate held accountable hours so i ’ m at and. If FedEx has a signed release on file, you 're pretty much screwed Ps5 from target i! Even during peak season — arrive on time delivery, the package,... Working in his yard at the Leasing Office have not been accepting packages March! My neighbor was working in his yard at the front door went downstairs literally minutes after it had been.! You must contact the FedEx helpline number as soon as possible after and!
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