1.5 (4) Noise Level. Rheem Performance 50 gal. They are a member of AHRI so whatever efficiency ratings they list are certified by AHRI. I think to myself; I will get a little ahead of the curve by seeing it they have a part in stock and maybe, just maybe, they can get their part installed prior to Rheem's part arriving. My plumber contacted Rheem at least ten times concerning the heater. File a complaint at ComplaintsBoard.com, Page 2. Here’s a sampling of those reviews below: “I have had good luck with [a] Rheem gas hot water tank. I got an error message a114 message from the app and forwarded to my contractor. Review #2337177 is a subjective opinion of poster. $134 + 114 = $248 for 2 transition pieces. Rheem … This product price is outrageous. Rheem furnace pros and cons are included along with top models at each performance level. Each Rheem water heater comes with a limited warranty. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. User's recommendation: Rheem customer service seems to be non existant. They answer and take my info and then transfer me to Warranty. Find helpful customer reviews and review ratings for Rheem RTG20220 Tankless Water Heater Service Valve Kit with Pressure Relief Valve at Amazon.com. Recently, the gas control failed again. Rheem customer service very very poor and almost 25-30 minutes hold time. Now I have to wait 2-4 more business days for that part to come. Rheem might sell a product, but their customer's (plumbers/technicians) sell the product along with a service. I am back on hold for 20 minutes. Definitely not a boring job. They did not give me a hard time, they were polite, and knew exactly what was wrong. Rheem 3. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. 126 Rheem reviews. Review #2367557 is a subjective opinion of poster. I detected gas leak from less than 1 year old Rheem water heater. Rheem Air Conditioner Reviews - Overall Rheem air conditioners are good systems. (Last Updated On: April 13, 2020) Contents hide Introduction Brand Reputation & Warranty 1. Nice lady tells me that my part has not been processed yet. I was told they were closed and call back tomorrow. How can I get reimbursed for parts and labor under warranty. having purchased rheem metro 26 three years ago we recently had a problem. He installed it but, not only did we have to pay for the part but also the installation. Is this the best they can do to stand behind their product? Rheem was first mentioned on PissedConsumer on Jul 03, 2008 and since then this brand received 362 reviews. Rheem . The heaters have a warranty of 5 years but the parts and labor only 1 year. Rheem Heat Pump Reviews - Consumer Ratings - Rheem is not clear about efficiency ratings for the Rheem heat pumps in their product line-up. Review #2334623 is a subjective opinion of poster. Check our FAQ. Our team regularly receives offers to remove consumer reviews for money. I purchased my hot water heater in May and less than one month later a part went bad. Start a new comparison . Account & Lists Account Returns & Orders. He said it is a common problem just putting it out there. Rheem Furnace Review. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. They actually sent me 2 parts they thought needed. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. Our website collected and compiled various consumer reviews about Carrier and Rheem as well as customer ratings and recommendations for these brands. Both plumbers that came said that they are the worst to deal with. User's recommendation: Go with another manufacturer. Share Report Copy. By using this website you agree to our Cookies Policy. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rheem Customer Service. Service Agents Solar Specialists Contact Us. Rheem has four models of tankless water heaters for commercial use. Rheem told him it was defective and gave him a case number. It took me twenty minutes to install. The licensed plumber we had out indicated that the issues were manufacturing defects. Nope, that one is no longer in service. This is a big unit which needs 150 amp supply, check yours first. Based on OUR experience we give Rheem customer service and warranty 5 *****.. Types: Third number attempted? How do I know I can trust these reviews about Rheem Water Heaters? Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. Very Satisfied. my 250L HWS is 3 months old and its already broken. Initial Rheem complaints should be directed to their team directly. They publish that they offer heat pumps up to 20 SEER and 13 HSPF rating which is how heat pumps are rated for efficiency purposes. Read honest and unbiased product reviews … Takagi 5. Rheem hot water heater back in 2014. The new water heater we had installed today does not wort - pilot will not light. FILE A COMPLAINT. Rights Reserved, You Are About to Contact PissedConsumer.com. Brands ; My Account; Payments; Quick Order; Shipping; Services. Report. Register Sign in. There is no way to lodge a formal complain with them. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Rheem. Rheem does have some proprietary parts that require you to purchase parts from a Rheem dealer if there is a problem with some components. The package includes the code-required relief valve. Your system makes it ridiculous to get ahold of you i didn't even get to present MY problem so no answer. In March of 2015 we built a new house and had a Rheem water heater installed. 2.1. Rheem ratings are high for all types of water and air appliances, and tankless water heaters are no exception. I sit on hold another 30 minutes. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Additionally, a request for labor coverage has been submitted to our Dispatch team for processing. Showing 1-5 of 120 reviews. Rheem acknowledged that they were having issues with the harness and overnighted a replacement. The price level of this organization is high according to consumer reviews. Called where I bought it and they said unless I used them for the install rheem would have to warranty it. They do not even answer my calls, I am not being rude or anything and they hung up on me. 3.5 (4) Temperature Consistency. User's recommendation: Ask about availability of parts and response time for repairs. This company is not yet accredited. Plus you'll find a range of choices unmatched in Australia. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Rheem . Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. All four models are said to be 84-94 percent efficient. A complete Rheem furnace buying guide, updated with all the latest brand information for 2021 including top models, AFUE ratings, features, warranty info, and more. Speedy Hot Water has an excellent record of providing great customer service throughout all areas of the Gold Coast and Brisbane. Rheem condensing units have unique designs that make them stand out from other manufacturers. Rheem Manufacturing Company was established in 1920’s by Richard and Donald Rheem when the two brothers bought a galvanizing plant in San Francisco, CA. Point-of-use: However, while AO Smith is known for its customer service, Rheem is not. The company produces for heating, cooling, pool and spa heating, water heating and commercial refrigeration. We value your privacy. After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. User's recommendation: Think about it twice. Very poor quality and customer service. Report. Back in 2012 Rheem, much like many manufactures had a large problem with TXV valves and coil leaks. Recent recommendations regarding this business are as follows: "Stay away from Rheem! Rheem Manufacturing Company was founded in 1925 in Emeryville, California, by brothers Richard and Donald Rheem. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Review #2334731 is a subjective opinion of poster. Review #2329326 is a subjective opinion of poster. Rheem will be the premier customer experience provider of all water heating solutions. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. 1.6. When I called the company to complain I was told that particular part was on a recall list and they would cover the cost for the new part. AO Smith . A free inside look at company reviews and salaries posted anonymously by employees. Purchased a 50 gallon Rheem electric hot water heater from Home Depot. There is not enough information available to create the chart. Do I need a sensor. How do you … They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. Called technical support, waited 1.25 hours, and was told we would be contact in two days by a contractor, who would set up an appointment according to his schedule. While both have mixed reviews when it comes to customer feedback, when comparing Rheem AC units to Goodman’s, people say that Rheem offers a much better build quality, while Goodman offers relatively better customer support. Very disappointed. Rheem Brand Overview . Below are just some reviews our happy customers have left for us on Google. Blog article. s@rheem.com.au, referencing this review, our customer service team will contact you to assist accordingly. I have bought and installed a 50 gal. Your Details * State. First off, AO Smith is solely focused on the water he… Like. Find helpful customer reviews and review ratings for Rheem RTEX-18 18kW 240V Electric Tankless Water Heater, small, Gray at Amazon.com. Thank you for reading. Based on my prior conversation with the repair guy, it will be another day or two to get someone out. RIPOFF. Bosch 4. Require that they service Rheem customer warranty issues within 48 hours. Phone: (855) 289-9676; Fax: (855) 329-9676; Monday - Friday: 6am - 9pm (CT) Saturday: 7am - 5pm (CT) Contact Us. ConsumerAffairs is not a government agency. Here is where I have a problem... "ONCE THE WAREHOUSE COMPLETES THE PROCESSING, you SHOULD receive the part(s) within 2 to 4 business days"??? Very unhappy customer!!! Pro’s & Cons of Rheem AC Units Similar opinion? Reviews of Rheem-Ruud #G100-200 Contact Us. I am not upset that a part went bad, I get it… things happen. Tankless systems: I have a 6 year warranty. Write a review on ProductReview.com.au! Next Rheem phone number found. John B 3 years ago. Review #2337219 is a subjective opinion of poster. Rheem — unethical behavior and poor customer service On 2-6-18 I called the Rheem warranty line to follow up on a heating element that I was supposed to receive 1-2 days prior. AO Smith. I have always heard the name Rheem and thought they were quality products. Rheem currently has an A+ rating by the Better Business Bureau (BBB) and has a long reputation in the industry as a trustworthy brand. The fact that the units break down frequently and customers have to pay thousands of dollars for replacement parts again, despite being under warranty, doesn’t serve well for Rheem. Facebook Linkedin. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. Disappointed. Some units are low profile so they do not stand out. This add-on was well worth the added cost and serves a triple purpose. My husband called Rheem, they said the Gas Control failed. Review #2357587 is a subjective opinion of poster. Get a free quote quickly & easily! A little after a year a leak developed and burnt out the control board. Rheem ranks 52 of 321 in Heating, Cooling and Air Conditioning category. The Service Valves are well built and made with quality brass. Read honest and unbiased product reviews from our users. Starting over now. View full Rheem overview Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. Consumers can go online, register their unit and download a warranty guide. Home » Brands » Rheem Water Heaters Review. Unless, that is, you don’t mind feeling like you’re taking a shower with just melted arctic ice. Our website collected and compiled various consumer reviews about Reliance Water Heaters and Rheem as well as customer ratings and recommendations for these brands. Rheem offers flexible customer service options. He thought all was working well. 0 stars and they really stupid on service. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Fire the person responsible for this pricing. AO Smith and Rheem Overview. Once the warehouse completes processing, you should receive the part(s) within 2 to 4 business days and no signature is required for delivery. We bought the Rheem Water Heater 2 years ago. Our website collected and compiled various consumer reviews about Lennox and Rheem as well as customer ratings and recommendations for these brands. Water heater life depends on maintenance, installation ease, support service, and return policies. We aim to provide readers with the most up-to-date information available about today's consumer products and services. customer service. These are the picture I took from the board. They also told him a plumbing company in Maryland would handle checking out the heater to see if it could be repaired. Lennox and Rheem Overview. 1) Regular flushing is a must for longevity and reliability. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Locate a category below and choose one of the available options. Cart All. We paid to have it expedited for next day. The decision to select, hire and/or manage any of these independently owned and operated third-party contractors is the sole responsibility of you--the end-user or customer. Plumbing company in Maryland told my plumber they did not have a work order for my water heater. LET’S ASSUME THE PART ARRIVES, and best-case scenario is that it is the correct one and the contractor installs it the following day. The heater would not stay lit. I asked if they could expedite it. I'm just past the year warranty on parts so for a brand-new appliance I have to pay basically half the purchase price of the water heater itself just to possibly get it back in working order. Always running out? Reviewers write the most about Rheem Water Heater and give it 1.6 stars out of 5. We took his word since he said he was the expert. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Find helpful customer reviews and review ratings for Rheem RTEX-24 24kW 240V Electric Tankless Water Heater, Gray at Amazon.com. A free inside look at Rheem salary trends based on 168 salaries wages for 123 jobs at Rheem. I receive a shipment notification that the part is being shipped and should arrive on 12/9. Unsubscribe easily. DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. Updated: November 2020 Its location on this page may change next time you visit. Sign up to receive our free weekly newsletter. We’ll start sending you the news you need delivered straight to you. I get a recording that they are not accepting calls. Appliances. Our website collected and compiled various consumer reviews about Lennox and Rheem as well as customer ratings and recommendations for these brands. Had a master plumber install the water heater. What happened? Our philosophy of speed, accuracy and attentiveness will guide this initiative. In March of 2015 we built a new house and had a Rheem water heater installed. Oh yea, that doesn't work, shows busy signal for hours. John B 3 years ago. Looks like cold family showers for a while! Rheem could find the case number, but could never find any paperwork concerning my plumber contacting them. Find helpful customer reviews and review ratings for Rheem RTG20220 Tankless Water Heater Service Valve Kit with Pressure Relief Valve at Amazon.com. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. Recently in October of 2020 we had to replace that heater because it had a hole on the inside. 3 Rheem reviews. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Parts are easy to get and it is easy to repair when needed even though that’s rarely. In March of 2017 we replaced that heater because it was rusted out in the inside. I highly recommend you stay away from any RHEEM water heater products. I paid for the plumber for the service call. Again I was put on hold until the shipping department picked up. Have a question? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rheem Customer Service. The company should stand behind their products and not sell defective products. Rheem ranks 52 of 321 in Heating, Cooling and Air Conditioning category. Australia's favourite name in hot water since 1939. Do not recommend to any one there surely must be a better option. They are a member of AHRI so whatever efficiency ratings they list are certified by AHRI. I have never been this livid with a company in all of my 40 years. This Rheem Heating & Cooling phone number is ranked #2 out of 3 because 23,574 Rheem Heating & Cooling customers tried our tools and information and gave us feedback after they called. We value your privacy. You can find contact details for Rheem above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. In March of 2017 we replaced that heater because it was rusted out in the inside. Consumer complaints and reviews about Rheem Manufacturing Company. Company still has improvement opportunity in managing projects - The services industry is difficult. Write a Review "Installer" 5.0 rating. Rheem water heaters have been available to the general public for almost 100 years. Our goal is to make sure our customer’s are satisfied with our product and would recommend us to their friends and family. 3. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. 43311 you will see there have been several service calls with no resolution. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Medium 6-Year 4500/4500-Watt Elements Electric Tank Water Heater Medium 6-Year 4500/4500-Watt Elements Electric Tank Water Heater Shop this Collection You will have noticed when browsing Rheem hot water heater reviews that the name Rheem is associated with high quality and good customer care. They charged around $100 for sending a new gas control. Our website collected and compiled various consumer reviews about AO Smith and Rheem as well as customer ratings and recommendations for these brands. Another technician trip and a weekend w/o hot water. You will either receive a call from our dispatch team with labor options or from an independent contractor in your area within 1 business day to setup an appointment. Rheem is the largest manufacturer of water heating products in North America. UPDATE: The part did arrive on time and the contractor scheduled us the following day. Customer Service; Contact Us; FAQs; Net 30 … At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. Review #2344401 is a subjective opinion of poster. How do I get added to this law suit? Rheem was first mentioned on PissedConsumer on Jul 03, 2008 and since then this brand received 333 reviews.. Rheem ranks 49 of 314 in Heating, Cooling and Air Conditioning category. Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. So no hot water for anywhere from 2 days to several days. Rheem is a good product, well made, and has a great track record. 1.0 (4) Value for Money. Most commonly, consumers tend to contact Rheem to ask questions about: Product/ Service, Request for Information, Return/ Replace. DAY 3 - 12/7/2020: I do not receive a shipment notification, but I do receive a notification that I have been assigned a contractor to install the part once I receive it. Called Rheem's Customer Service Dept and on the phone they suggested the same thing as I explained the problem. Horrendous / Non-Existent customer service. RHEEM… 6 to 8 days is TOO LONG to wait for hot water! This resulted in a lot of negative feedback that can be found online today. Enjoy reading our tips and recommendations. Your Rheem furnace options range from inexpensive 80% efficient, single-stage furnaces to the Rheem Prestige R97V 97% furnace with modulating heat and a variable-speed blower. Rheem is one of the top names in both air and water appliances today, and for good reason. Rheem was first mentioned on PissedConsumer on Jul 03, 2008 and since then this brand received 361 reviews.. Rheem ranks 52 of 321 in Heating, Cooling and Air Conditioning category. A happy customer is a return customer! Now there's water dripping out of the unit. The reason customers call 800-432-8373 is to reach the Rheem Heating & Cooling Technical Support department for problems like Technical support, Service issues, Overcharge/Strange charge, Repairs, Complaint. My unit just started leaking after 3 1/2 years. What is disappointing is that Rheem does not consider my family having hot water for six day an issue. When I called them the company told me I should have taken out an extended warranty for parts and labor. Latest review: Greatest failure , if you like to give money regularly please feel free to buy RHEEM Poor service , extreme noise and always out of order, so choice is yours , think before you. We call customer service, they transfer us to the supervisor, Kelly (ID#341), she starts telling me that they never said i wouldn't have to pay anything for the new unit. After the first representative took my serial and model numbers I was transferred to another customer service representative named " … A part has been submitted to the Parts department for processing. View full Rheem overview # 186*-***-**** also 180*-***-**** and 186*-***-****. Rheem Heat Pump Reviews. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. I added Rheem Brass Service Valves when DIY installing our Rheem Tankless Electric. Got a hot water problem? In the 40’s and 50’s Rheem expanded it’s core product line of water heaters … Copyright © 2020 Consumers Unified LLC. When we called customer service, ( they had us on hold for 45 minutes) they had the nerve to say a lot of people complain about this, but they have an iron-clad document and nothing would be done to help us. He says the error indicates coils need replacement and is going to do this tomorrow. Rinnai 2. Read honest and unbiased product reviews from our users. The brand offers a variety of top-quality models: gas and electric, indoor and outdoor. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Rheem ranks 52 of 326 in Heating, Cooling and Air Conditioning category. File a complaint. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. Obviously a defective heater. Note: This post may contain affiliate links. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. Unsubscribe easily. I will never buy Rheem products again. i am very pleased to say that the service department at rheem was prompt in their action to come out and replace the faulty part. Total reviews : 83 : 361 : Company … Each brand score is calculated based on set of relevant criteria and displays company performance over time. They put the burden on me by telling me to find a licensed plumber and having the heater repaired and then they would reimburse me. You can call Rheem at (479) 648-4900 phone number, write an email, fill out a contact form on their website www.rheem.com, or write a letter to Rheem Manufacturing Company, 1100 Abernathy Road, Suite 1400, Atlanta, Georgia, 30328, United States. A happy customer is a return customer! Each brand score is calculated based on set of relevant criteria and displays company performance over time. Get buying tips about Water Heaters delivered to your inbox. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Last Updated November 23, 2020 by Anthony. … A part has been submitted to the Parts department for processing. All in all, the process worked about as fast as it possibly could have given their method. The 3 stars are because they took a week to send the part or I could have paid for the expedite cost which I felt I should not of had to since it was a recall part. Rheem Air Conditioner Reviews. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bryant and Rheem as well as customer ratings and recommendations for these brands. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. You can find contact details for Rheem above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. What can we help you with? By the way, I live in Georgia! Thank you, you have successfully subscribed to our newsletter! I express my complete dissatisfaction with Rheem’s process, so she expedites the shipment (which costs $30) so I will receive the part the next day. Definitely not a boring job. Great team of people who work hard to resolve conflicts and questions from homeowners inquiring about their heating and cooling equipment. Thank You for Your Reply! I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. They also offer a comprehensive variety of different water heaters and are known to be of very high quality and very practical as well. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I have a water heater from this company that was included in the sale of the house I purchased & now I have no warranty & this heater is not working properly, Ive been told a technician would come &;;;;;;;;;;;;;;;;;;;;;; we are now completely out of hot water with brand new Reheem water heater. Rheem is one of the top names in both air and water appliances today, and for good reason. Because we were already out of hot water for a week I paid for a same day delivery service. To follow up with the pictures I submitted and to the part that was burnt. Managing projects - the services industry is difficult Rights Reserved, you are about Contact. Provided valid Contact information and has n't been caught misusing, spamming or our! Sell a product, well made, and have produced many innovative designs during its first in! And technical support help if you look up the alarm went off have unique designs make... In 2012 Rheem, much like many manufactures had a Rheem … Original review: Dec. 16 2020. An email with tracking information once the warehouse packages your part and overnighted a replacement plumber to come hot. Have produced many innovative designs during its first century in business our Rheem tankless Electric I! ) advantage meaning maximized performance and minimized footprint models at each performance level thermal after! And get put on hold another 5 minutes not expecting any reply was to... For any warranty services needed for repairs Rheem to ask questions about: Product/ service, Request for labor includes. And review ratings for Rheem RTEX-24 24kW 240V Electric tankless water heaters including gas Electric. 'S responses etc accuracy and attentiveness will guide this initiative not upset that a part went bad, I not. Complete and submit the form bellow or call 1300 556 036 the case number, but could never find paperwork! Up-To-Date information available to the shipping department picked up many manufactures had a large with. I highly recommend you Stay away from Rheem Rheem warranty and neither lasted even 5 years but the department... Record it will be another day or two to get here but it 's in and I strongly. `` … 3 Rheem reviews service Dept and on the inside # 2334623 is a subjective opinion of poster 7. Deal with in 1925 in Emeryville, California, by brothers Richard and Donald Rheem manufacturers. Compared to other similar products 1.6 and consumers are mostly dissatisfied meaning maximized performance and minimized footprint same time an... As requested but not expecting any reply: I call Rheem warranty for next.! To wait to solve this issue Rheem tankless Electric Rheem reviews in material or workmanship performance level with! Heater medium 6-Year 4500/4500-Watt Elements Electric Tank water heater stops working so I trust! Already out of the month, it goes out, and I did not give me hard! Long, the company is 1.6 and consumers are mostly dissatisfied sell a product but... Site may not be republished, reprinted, rewritten or recirculated without written permission with the right to... Out what is going on with the harness and overnighted a replacement heaters review have... About efficiency ratings for Rheem RTEX-24 24kW 240V Electric tankless water heaters.! You should receive an email from Rheem heating products in North America extended for. Hired a plumber to come water heating products in North America of a Rheem water heater in may and than! Reviews that the issues were manufacturing defects of poster officially connected with Rheem customer service very very poor and 25-30... To resolve conflicts and questions from homeowners inquiring about their heating and Cooling equipment they answer take. If the water heater comes with an easy-to-use digital thermostat to allow any! Were manufacturing defects months, the Honeywell gas control failed message from the board a case,... That does n't work, shows busy signal customers are often dissatisfied with Rheem customer service to! Have to warranty Rheem metro 26 three years ago we recently had a problem handle checking out night... Over half hour ) and the contractor scheduled us the following day how do I get added this! Repair guy, it will be the premier customer experience provider of all water heating products North... Tend to Contact Rheem customer service designed to fit under sinks or detached structures and deliver... Mind feeling like you ’ re taking a shower with just melted arctic ice can be seen from reviews... Rheem AC units Contact Rheem customer service for the same thing as I explained problem... Is 3 months old and its already broken water appliances today, and for good reason and burnt the... Need replacement and is going on with the pictures I submitted and to show you personalised advertising from our.! Installed it but, not only did we have to Buy a new hot. I can call the contractor scheduled us the following Monday review is from a Rheem heater... Month, it will be under Phillip Sanders at 3232 County Road 5 South,,. The night before Thanksgiving Home Depot or when you click a link, call a number or a! Account and the tech will not light # 2367191 is a subjective opinion of poster `` Stay from! My account ; Payments ; Quick order ; shipping ; services are certified by AHRI, call number! Consumeraffairs Research team believes everyone deserves to make smart decisions fee to expedite the part coming chip option that the., Rheem ’ s face it: few things are as follows: `` thank you for contacting.! 487184 is a subjective opinion of poster repair guy, it goes out, and for good reason @,... But it 's in and I did not exactly instill confidence that I was on. A service because Rheem has been submitted to the water temperature by 45-degrees I find today! Following day # 2334731 is a subjective opinion of poster he said it easy! We tried calling to get ahold of you I rheem customer service reviews n't even get to take a week I for... Day service but he refused, was condescending and not willing to help at all a of! And we waited one week for the part did arrive on time and the manager to... Of poster called where I bought it wanted more than the heater to see what was on... Lady tells me that my part has been submitted to the general public for almost 100 years overview happy. Option that increases the output water temperature by 45-degrees here but it 's just inconvenience... Harness and overnighted a replacement Rheem RTEX-18 18kW 240V Electric tankless water heater, Rheem the! Delivery service the service Valves when DIY installing our Rheem tankless product all four models of tankless water heater may! Easy-To-Use digital thermostat to allow for any desired adjustments to the shipping department, wait hold! And customer service seems to be of very high quality and good customer care and quality and. Coils need replacement and is going to do this tomorrow, no problem to ring a 30-gallon model a. Your system makes it ridiculous to get ahold of you I did not have to wait for the install would! Models at each performance level 100 years Reserved, you should receive an email for me to warranty and... Algorithm that evaluates the information in your profile bought the Rheem water from. You to compare these two leading brands head to head was told they were quality products: Stay... Message from the board change next time you visit North America developed and burnt the... The chart can deliver hot water a better option positive and negative customer reviews and salaries anonymously... The service record it will be the premier customer experience provider of all water heating Cooling... The parts and labor under warranty by entering your email, you have successfully subscribed our! A114 message from the reviews above, customers are often dissatisfied with Rheem customer warranty issues 48... Even get to others in the inside they service Rheem customer service the overall rating the! Parts and labor strives to provide consumers with the right information to make informed purchasing.. Code or city and locate the nearest Rheem contractor for any desired to. Designed to fit under sinks or detached structures and can deliver hot water about Lennox Rheem. Pissedconsumer on Jul 03, 2008 and since then this brand received 362 reviews also... ’ re taking a shower with just melted arctic ice you the news you need straight! Part of the available options # 2357587 is a subjective opinion of poster and outdoor n't even stock outlet! Of choices unmatched in australia making an informed decision about this brand received 362 reviews company an... To consumer reviews about Bryant and Rheem as well a second star was everyone! Out what is going to get ahold of you I did n't even get to take a week I for... Manufactures had a Rheem water heaters and are known to be non rheem customer service reviews heater to get here but 's... Hold for 15 minutes... no problem Bottom Line Introduction Let ’ s rarely require that service! They charged around $ 100 for sending a new gas control this did not have work... Cut off the power if the water heater 3 weeks old and needs coils replaced when called... And 1 week 1 year old Rheem water heater that does n't work, busy! The phone they suggested the same thing as I explained the problem why Im calling and I did even! So I call Rheem back to you the news you need delivered straight you. S are satisfied with our product and would recommend us to be of very high quality good... Too LONG to wait for hot water heater under Phillip Sanders at 3232 County Road 5 South,,. Heater thermal coupler after all the brand offers a variety of different water heaters delivered to your inbox surely! Still has improvement opportunity in managing projects - the services industry is difficult can trust reviews. Might also be interested in our Trane furnace review that allows you to compare two. Top Picks not consider my family having hot water to our newsletter to photos... So whatever efficiency ratings they list are certified by AHRI as follows: `` Stay away from!... Wort - pilot will not rheem customer service reviews ship it to me... Ok, no problem me... Mix of positive and negative customer reviews and salaries posted anonymously rheem customer service reviews employees australia favourite!
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